Jewelry 💍
Our jewelry is made of stainless steel, 316L surgical steel, copper, 925 silver or titanium and is gold-plated with up to 18 carat gold.
We attach great importance to quality when manufacturing our jewelry in order to ensure a lasting quality To achieve color.
Therefore, we always pay attention to high-quality and long-lasting gold plating.
Our jewelry made of stainless steel and titanium are waterproof and do not stain when in contact with water away. The waterproof pieces of jewelry are marked in the item description with the note "🌊waterproof".
With our stainless steel and titanium jewelry you can also 🛀 bathe / 🚿shower go.
Basically, we advise our customers to wear gold-plated copper and 925 silver jewelry when showering, sleeping, washing their hands or washing their hands t912>Sport to enjoy it even longer and to preserve the great shine.
Depending on the wear and tear, skin type (pH value) and compliance with the care instructions it lasts Gold plating on copper and silver for different lengths of time.
The jewelry absorbs the skin's natural fats and oils over time. The effects on gold plating also vary from person to person due to differences in acidity (pH).
● Direct contact of gold-plated jewelry with cosmetics & chemical substances can cause discoloration. It's best not to put on your piece of jewelry until you've already put on your make-up and perfume.
● Aggressive shampoos and soaps with dyes damage your unique piece and can discolor it. Therefore, please do not shower or bathe with our jewelry.
● To preserve the longevity of the jewelry, we recommend that you take off your jewelry before exercising, sleeping or showering.
● Chemicals, strong ones Heat, excessive sweat, salt water and chlorine can be harmful to jewelry.
● Direct contact with hand cream, body cream, body spray, hair spray, nail polish remover or perfume should be avoided.
● Clean Your jewelry with soft cloths.
● Store the jewelry in a dry place - not in the bathroom.
All of our jewelry is nickel-free and therefore allergy-friendly. From personal experience, it is important to us that our jewelry not only looks beautiful, but is also comfortable to wear. That's why we pay attention to particularly skin-friendly materials. 🥰
Traces of nickel cannot be ruled out.
Direct contact of gold-plated silver & copper jewelry with cosmetics & chemical substances can lead to discoloration. It's best not to put on your piece of jewelry until you've already put on your makeup and perfume. Aggressive shampoos and soaps with dyes damage your real silver and copper jewelry and can discolor it. Therefore, please do not shower or bathe with our jewelry.
Our jewelry made of stainless steel and titanium , however, is waterproof and does not stain when in contact with water away. Only the waterproof pieces of jewelry are marked "🌊waterproof" in the item description.
With our stainless steel and titanium jewelry you can also 🛀bathe/ 🚿take a shower go.
Our jewelry made of stainless steel and titanium are waterproof and do not discolor when in contact with water. Only the waterproof pieces of jewelry are marked with the note "🚿waterproof" in the item description.
With our stainless steel and titanium jewelry you can also 🛀bathe/ 🚿take a shower go.
With our stainless steel and titanium jewelry you can also go swimming 🏊♀️.
The waterproof jewelry is marked "🚿waterproof" in the item description. marked.
💧 After swimming, you should rinse the jewelry with clean water, as chlorine and salt water are aggressive and can attack the surface.
Yes, we can pack the purchased jewelry in a jewelry box for an additional €2.99 or in a rose box for €18.99. Simply select the packaging you want in the shopping cart.🎁
We only use high-quality ASTM F136 titanium, which is implantable and meets medical standards. ASTM F136 titanium is the purest titanium that is also used in medicine.
Our titanium jewelry is therefore also suitable for initial use.
We make every effort to restock the sold-out pieces of jewelry as quickly as possible and regularly.
In order not to miss restocks, you can register your email address under the respective sold-out item, then you will be notified immediately when it is available again.
In addition, restocks and new releases are also posted on our Instagram page in the stories and posts. So please check back with us on Instagram regularly so you don't miss any news. ❤️
Guarantee 🛡️
A guarantee that eliminates any worries:
If anything happens to your 🚿waterproof jewelry within 365 days, we guarantee you a repair or replacement.
The guarantee includes:
- Color fastness
- Promise against allergies
- Falling out of stones
- Damage or breakage without external influence
What happens if something goes wrong?
We are guaranteed to find a solution. For now, we will try to repair your piece of jewelry free of charge. If this is not possible, you will receive a new piece of jewelry immediately.
Our expectations of you:
We expect you to take care of the basic care of your jewelry. They are robust, but not indestructible. We hope you understand that our warranty does not cover excessive neglect or misuse. Avoid contact with substances such as: E.g. perfumes & creams or heavily chlorinated water, which can attack the alloys. Of course, we do our best to make everything as durable as possible by applying additional protection.
Even after 365 days, we are available for any concerns and will ensure a satisfactory solution.
If you have a warranty claim, you are welcome to contact us at any time !
Ring size 📏
You can determine your ring size with our simple instructions:
Orders 📦
First of all, we would like to thank you very much for your order. 😊
As soon as you have completed your order, you will receive an automatic email with the order confirmation. There you will find your order number and an overview of the pieces of jewelry you ordered. Sometimes this email can also end up in the spam folder. You will receive the tracking email as soon as your order is prepared for shipping.
If you are still unsure or have not received an email at all, please contact us via email or Instagram. We will check your order and will be happy to help you!
If a piece of jewelry has production defects or arrives damaged despite our careful quality assurance, you can contact us at any time. We take care of this. ❤️
Please write us a message via Instagram or Email with your full name and order number. If necessary, please add photos or videos to the message to help us understand your request and process it as quickly as possible. We'll definitely find a suitable solution.
Shipping 🚚
We send the packages exclusively via DHL and Deutsche Post, as this allows us to guarantee fast and reliable shipping.
As soon as the order is prepared for shipping, you will automatically receive the tracking number by email.
Yes, you can specify a Packstation as your delivery address. Please make sure to enter the correct and complete address of the packing station to avoid incorrect shipments:
1.) Enter your first and last name.
2.) In the “Street” field, enter You enter “Packstation”.
3.) “House number” is the number of the desired Packstation.
4.) Enter postal number in “additional address”
Please also activate the Packstations function in your DHL account.
Payment 💶
DIAMOND MODE offers many different payment options for secure and easy payment processing. You can find all of our payment options here:
Yes, you have to select "Klarna Pay Later" or "Klarna Pay Now" at the checkout.
You will receive an invoice from Klarna via email via Pay Later -Mail. You can pay this invoice within 30 days via bank transfer.
You can pay for the order immediately via Pay Now via your online banking.
If payment via Klarna is not possible for you, you can contact us feel free to contact. We will definitely find a solution for this too. 😊
In rare cases it may happen that Klarna rejects your payment. Unfortunately we have no influence on this. This can have different causes. Here you will find useful information about why your Klarna payment was rejected:
https://www.klarna.com/de/kundenservice/warum-kann-ich-meine-gewuenschte-zahlungsart-nicht-nutzen/
If the Klarna payment does not work despite the tips If so, please feel free to contact us via Instagram or email. We are going to find a solution. 😊
Returns and exchanges 🔄
Yes, you can find all the information about returns and exchanges here:
Cooperation requests 🤝
You would like to become part of our influencer & cooperation program and cooperate with us? Then send us a DM via Instagram. All cooperation requests are processed there. 🥰
YOU HAVE MORE QUESTIONS?
Then you are welcome to contact us at any time via Instagram, by WhatsApp or by E-Mail . ❤️
