Jewelry💍
Our jewelry is made of stainless steel, 316L surgical steel, copper, 925 silver or titanium and is gold plated with up to 18 carat gold.
We attach great importance to quality when manufacturing our jewelry in order to achieve a consistent color.
Therefore, we always pay attention to high-quality and long-lasting gilding.
Our jewelry from stainless steel and titanium are waterproof and do not discolor when in contact with water. The waterproof jewelry is indicated in the item description with the A notice "🌊 waterproof " marked.
With our stainless steel - and titanium jewelry you can also 🛀 bathe /🚿 shower go.
Basically, we advise our customers to use gold-plated copper and 925 silver jewelry at Showering, sleeping, hand washing or sport to enjoy it for even longer and to preserve its great shine.
Depending on the stress, skin type (pH value) and compliance with the care instructions Gold plating on copper and silver lasts for different lengths of time.
Over time, the jewelry absorbs the skin's natural fats and oils. The effects on the gold plating also vary from person to person due to differences in acidity (pH value).
● Direct contact of gold-plated jewelry with cosmetics and chemical substances can lead to discoloration. It is best to put on your jewelry only after you have finished applying makeup and perfume.
● Aggressive shampoos and soaps with dyes will damage your unique piece and can discolor it. Please do not shower or bathe with our jewelry.
● To preserve the longevity of your jewelry, we recommend that you remove your jewelry before exercising, sleeping or showering.
● Chemicals, extreme heat, excessive sweat, salt water and chlorine can be damaging to jewelry.
● Direct contact with hand cream, body cream, body spray, hair spray, nail polish remover or perfume should be avoided.
● Clean your jewelry with soft cloths.
● Store the jewelry in a dry place - not in the bathroom.
All our jewelry is nickel-free and therefore allergy-friendly. From personal experience, it is important to us that our jewelry not only looks beautiful, but is also comfortable to wear. That's why we pay particular attention to using materials that are particularly skin-friendly.🥰
Traces of nickel cannot be excluded.
Direct contact between gold-plated silver and copper jewelry and cosmetics and chemical substances can lead to discoloration. It is best to only put on your jewelry once you have already applied your makeup and perfume. Aggressive shampoos and soaps with dyes will damage your real silver and copper jewelry and can discolor it. Please do not shower or bathe with our jewelry.
Our jewelry from stainless steel and titanium however are waterproof and do not discolor when in contact with water. Only the waterproof jewelry is listed in the item description with the A notice "🌊 waterproof" marked.
With our stainless steel - and titanium jewelry you can also 🛀 bathe /🚿 shower go.
Our jewelry from stainless steel and titanium are waterproof and do not discolor when in contact with water. Only the waterproof jewelry is listed in the item description with the A notice "🚿 waterproof" marked.
With our stainless steel - and titanium jewelry you can also 🛀 bathe /🚿 shower go.
With our stainless steel - and titanium jewelry you can also to swim🏊♀️ go.
The waterproof jewelry is in the item description with the A notice "🚿 waterproof" marked.
💧 After swimming, you should rinse the jewelry with clean water, as chlorine and salt water are aggressive and can attack the surface.
Yes, we can send the purchased jewelry for an additional 2.99€ in a jewelry box or for 18,99€ in a rose box Simply select the desired packaging in the shopping cart.🎁
We only use high-quality ASTM F136 titanium, which is suitable for implantation and meets medical standards. ASTM F136 titanium is the purest titanium that is also used in medicine.
Our titanium jewellery is therefore also suitable as a first use.
We make every effort to restock sold-out pieces of jewelry as quickly as possible and on a regular basis.
In order not to miss restocks, you can register with your email address under the respective sold-out item and you will be notified immediately when it is available again.
In addition, restocks and new products will also be available on our Instagram page posted in the stories and posts. So please visit us on Instagram Check back regularly to make sure you don’t miss any news.❤️
guarantee🛡️
A guarantee that makes any worries unnecessary:
If anything happens within 365 days with your🚿 waterproof jewelry, we guarantee a repair or replacement.
The guarantee includes:
- color fastness
- promise against allergies
- stone precipitation
- Damage or breakage without external influence
What happens if something goes wrong?
We guarantee to find a solution. We will initially try to repair your piece of jewelry free of charge. If this is not possible, you will receive a new piece of jewelry immediately.
Our expectations of you:
We expect you to take care of your jewelry. They are sturdy, but not indestructible. We hope you understand that our warranty does not cover excessive neglect or improper treatment. Avoid contact with Substances such as perfumes & creams or heavily chlorinated water, that can attack the alloys. Of course, we do our best to make everything as resistant as possible by applying additional protection.
Even after 365 days, we are available to address any concerns and will work to find a satisfactory solution.
You are welcome to contact us at any time in case of a warranty claim contact us!
ring size📏
You can determine your ring size with our simple instructions:
orders📦
First of all, we would like to thank you very much for your order.😊
As soon as you have completed your order, you will receive an automatic email with the order confirmation. This will contain your order number and an overview of the jewelry you have ordered. Sometimes this email can end up in your spam folder. You will receive the email with the shipment tracking as soon as your order is prepared for shipping.
If you are still unsure or have not received an email at all, please contact us via email or Instagram. We will check your order and will be happy to help you!
If a piece of jewelry has a manufacturing defect or arrives damaged despite our careful quality assurance, you can contact us at any time. We will take care of it.❤️
Please write to us by Instagram or e-mail with your full name and order number. Please attach photos or videos to the message if necessary, which will help us to understand your request and process it as quickly as possible. We will then definitely find a suitable solution.
Shipment🚚
We only send the packages via DHL and Deutsche Post, as this allows us to guarantee fast and reliable shipping.
As soon as the order is prepared for shipping, you will automatically receive the tracking number by email.
Yes, you can specify a Packstation as your delivery address. Please ensure that you provide the correct and complete address of the Packstation to avoid an incorrect shipment:
1.) Enter your first and last name.
2.) In the "Street" field, enter "Packstation".
3.) "House number" is the number of the desired packing station.
4.) Enter the postal code in "Address supplement"
Please also activate the Packstation function in your DHL account.
payment💶
DIAMOND MODE offers many different payment options for secure and easy payment processing. You can find all our payment options here:
Yes, you have to select "Klarna" at the checkout. Pay Later " or "Klarna Pay Now " choose.
With Pay Later, you will receive an invoice from Klarna via email. You can pay this invoice within 30 days by bank transfer.
With Pay Now you can pay for your order immediately via your online banking.
If payment via Klarna is not possible for you, please feel free to contact us. We will definitely find a solution for this too.😊
In rare cases, Klarna may reject your payment. Unfortunately, we have no influence over this. There can be various reasons for this. Here you will find useful information about why your Klarna payment was rejected:
https://www.klarna.com/de/kundenservice/warum-kann-ich-meine-gewuenschte-zahlungsart-nicht-nutzen/
If the Klarna payment doesn't work despite the tips, you can contact us via Instagram or email. We'll definitely find a solution.😊
Returns & Exchanges🔄
Yes, here you can find all information about returns and exchanges:
cooperation requests🤝
Would you like to become part of our influencer & cooperation program and cooperate with us? Then feel free to send us a DM via Instagram. All cooperation requests are processed there.🥰
YOU HAVE MORE QUESTIONS?
Then you can contact us at any time via Instagram, by WhatsApp or by e-mail contact us.❤️
