Our jewelry is made of stainless steel, surgical steel 316L, copper, 925 silver, or titanium and is plated with up to 18 karat gold. We place great importance on quality in the production of our jewelry to achieve a lasting color.
Therefore, we always pay attention to high-quality and durable gold plating. Our pieces of jewelry made of stainless steel and titanium are waterproof and do not discolor upon contact with water. The waterproof jewelry is marked in the item description with the note "🌊waterproof". With our stainless steel and titanium jewelry, you can also 🛀bathe / 🚿shower.

In general, we advise our customers to remove the gold-plated copper and 925 silver jewelry when showering, sleeping, washing hands, or exercising to enjoy it for even longer and to maintain the beautiful shine. Depending on the level of use, skin type (pH value), and adherence to the care instructions, the gold plating on copper and silver lasts for different lengths of time. Over time, the jewelry absorbs the natural fats & oils of the skin. The effects on the gold plating also vary due to differences in acidity (pH value) from person to person.

● Direct contact of gold-plated jewelry with cosmetics & chemical substances can lead to discoloration. It's best to put on your jewelry only after you have finished applying makeup and perfume.

● Aggressive shampoos and soaps with dyes can damage your piece and may discolor it. Therefore, please do not shower or bathe with our jewelry.

● To preserve the longevity of the jewelry, we recommend that you remove your jewelry before exercising, sleeping, or showering.

● Chemicals, strong heat, excessive sweat, saltwater, and chlorine can be harmful to the jewelry.

● Direct contact with hand cream, body lotion, body spray, hairspray, nail polish remover, or perfume should be avoided.

● Clean your jewelry with soft cloths.

● Store the jewelry in a dry place - so not in the bathroom.

All our jewelry pieces are nickel-free and therefore allergy-friendly. From personal experiences, it is important to us that our jewelry pieces not only look beautiful but are also comfortable to wear. Therefore, we pay attention to particularly skin-friendly materials. 🥰 Traces of nickel cannot be excluded.

Direct contact of gilded silver & copper jewelry with cosmetics & chemical substances can lead to discoloration. It is best to put on your jewelry only after you have already finished applying makeup and perfume. Aggressive shampoos and soaps with dyes damage your real silver & copper jewelry and can discolor it. Therefore, please do not shower or bathe with our jewelry.

Our jewelry made of stainless steel and titanium, on the other hand, is waterproof and does not discolor upon contact with water. Only the waterproof jewelry is marked in the item description with the note "🌊waterproof".

With our stainless steel and titanium jewelry, you can also go 🛀bathe / 🚿shower.

Our pieces of jewelry made of stainless steel and titanium are waterproof and do not discolor upon contact with water. Only the waterproof pieces of jewelry are marked in the item description with the note "🚿waterproof".

With our stainless steel and titanium jewelry, you can also 🛀bathe / 🚿shower.

With our stainless steel and titanium jewelry, you can also go swimming 🏊‍♀️. The waterproof pieces of jewelry are marked in the item description with the note "🚿waterproof". 💧 After swimming, you should rinse the pieces of jewelry with clear water, as chlorine and saltwater are aggressive and can attack the surface.

Yes, we can package the purchased jewelry for an additional 2.99€ in a jewelry box or for 18.99€ in a rose box. Just select the desired packaging in the shopping cart.🎁

We exclusively use high-quality ASTM F136 titanium, which is implantable and meets medical standards. ASTM F136 titanium is the purest titanium that is also used in medicine.
Our titanium jewelry is therefore also suitable for first use.

We make an effort to restock the sold-out jewelry pieces as quickly and regularly as possible.
To not miss restocks, you can sign up with your email address under the respective sold-out item, and you will be notified immediately when it is available again.

Additionally, restocks and new items are also posted on our Instagram page in the stories and posts. So feel free to check us out on Instagram regularly to not miss any news. ❤️

A warranty that makes any worries unnecessary:

If anything happens to your 🚿waterproof jewelry within 365 days, we guarantee you a repair or replacement.

The warranty includes:

• Color fastness
• Guarantee against allergies
• Loss of stones
• Damage or breaks without external influence

What happens if something goes wrong?
We guarantee to take care of a solution. For now, we will try to repair your jewelry free of charge. If that is not possible, you will promptly receive a new piece of jewelry.

Our expectations of you:
We expect you to take care of the basic maintenance of your jewelry. They are robust, but not indestructible. We hope you understand that our warranty does not cover excessive neglect or improper handling. Avoid contact with substances such as perfumes & creams or heavily chlorinated water, which can damage the alloys. Of course, we do our best to make everything as durable as possible by applying additional protection.

Even after 365 days, we are available for any concerns and will work towards a satisfactory solution.

Feel free to contact us at any time in case of a warranty issue via Instagram, WhatsApp, or Email. 🫶

With our simple guide, you can determine your ring size:

https://www.diamondmode.de/pages/ringgroesse-herausfinden

First of all, we would like to sincerely thank you for your order. 😊 As soon as you have completed your order, you will receive an automatic email with the order confirmation. There you will find your order number and an overview of the ordered jewelry pieces. Sometimes this email may also end up in the spam folder. You will receive the email with the tracking information as soon as your order is prepared for shipping. If you are still unsure or have not received any email at all, please contact us via email, WhatsApp, or Instagram. We will check your order and are happy to assist you!

Yes, as long as the order has not yet been completed or shipped, a cancellation is possible.
An order with personalized items can be canceled as long as the personalized item has not yet been made.

Send us a direct Instagram-, WhatsApp- or E-Mail message with your full name and the order number.

If a piece of jewelry has a manufacturing defect or arrives damaged despite our careful quality assurance, you can contact us at any time. We will take care of it. ❤️

Please write to us via Instagram, WhatsApp, or E-Mail with your full name and order number. Please also attach any photos or videos to the message that may help us understand your concern and process it as quickly as possible. We will definitely find a suitable solution.🫶

We ship the packages exclusively via DHL and Deutsche Post, as we can guarantee fast and reliable shipping with this.

As soon as the order is prepared for shipping, you will automatically receive the tracking number by email.

Yes, you can specify a parcel station as a delivery address. Please ensure to provide the correct and complete address of the parcel station to avoid a misdelivery:

1.) Provide first and last names.

2.) In the field "Street" you enter "Parcel station".

3.) "House number" is the number of the desired parcel station.

4.) Enter the post number in "Address addition"

Please also activate the parcel station function in your DHL account.

DIAMOND MODE offers many different payment options for secure and easy payment processing. You can find all our payment options here:

https://www.diamondmode.de/pages/zahlungsmethoden

Yes, for that you need to select "Klarna Pay Later" or "Klarna Pay Now" at the checkout.
With Pay Later, you will receive an invoice from Klarna via email. You can settle this invoice within 30 days via bank transfer.
With Pay Now, you can pay for the order immediately through your online banking.

If payment via Klarna is not possible for you, feel free to contact us. We will definitely find a solution for this as well. 😊

In rare cases, it may happen that Klarna rejects your payment. Unfortunately, we have no influence over this. There can be various reasons for this. Here you will find useful information about why your Klarna payment was rejected:

https://www.klarna.com/de/kundenservice/warum-kann-ich-meine-gewuenschte-zahlungsart-nicht-nutzen/

If the Klarna payment should not work despite the tips, feel free to contact us via Instagram or email. We will definitely find a solution. 😊

Yes, here you will find all the information on the topic of returns and exchanges:

https://www.diamondmode.de/pages/retoure-und-umtausch

Do you want to be part of our influencer & cooperation program and collaborate with us? Then feel free to send us a DM via Instagram. All cooperation inquiries are processed there. 🥰